The NCUA issued guidance for federal credit unions (13-FCU-02) and a new 55-page Fair Lending Guide, which address fair lending examinations and training. Fair lending training isn't just for employees in the loan areas. Every employee that interacts with members must understand the basic requirements of Regulation B which prohibit discouraging a member or potential borrower.
In response to this guidance, KCUA is adding two webinars to our calendar.
May 30, 2013 How NCUA’s New Fair Lending Exam Procedures Affect the Frontline
In this webinar, you will learn:
How to respond when a member asks, "Do you think I'll qualify for a loan?"
What is an oral application under Reg B?
Questions you can and can’t ask
Comments that could discourage
What if you deny a member’s loan request?
How to handle a discrimination complaint
Taking and processing an application
The 3 types of discrimination and the 9 prohibited bases
The latest fair lending "hot buttons”
TAKE-AWAY TOOLKIT You will also receive a Fair lending risk assessment template to determine quantity and quality of fair lending risk as well as checklists for preventing common lending compliance mistakes in Regulation B technical compliance, including an Adverse Action Guide.
August 22, 2013 The Effect of NCUA’s New Fair Lending Exam Procedures on Underwriting, Servicing & Collections