This session will focus on coaching a winning team in the workplace. You will learn the 5 essential " skills” of effective employee coaching and then the 6 "steps” to deliver effective coaching.
Speaker: Diane Reed is a nationally recognized speaker, writer and communications professional. Diane currently serves as President of CUDoctor, a full-service credit union consultancy, assisting credit unions nationwide with human resource, marketing, community relations, compliance, sales, training and executive support. Prior to joining CUDoctor, Diane served for more than a decade as Vice President of Administration for a mid-sized credit union where she oversaw the credit union’s Human Resources, Marketing, Business Development, Community Relations, Training, Compliance and Sales function. Diane’s expertise in "Service-Oriented Culture Change” has been cited in such publications a "Credit Union Times”, "Credit Union Management” and a host of other industry magazines. In addition, Diane was a nationally ranked Public Speaking Coach at George Mason University for nearly a decade specializing in speech and the oral interpretation of literature.
Over $75 million - $109 per telephone connection
$7-$75 million - $89 per telephone connection
Under $7 million - $59 per telephone connection
An audio archive is available at no additional charge and can be accessed for 60 days after the live session. Instructions on accessing the archive will be sent with your connecting instructions and confirmation.
Scholarships are available for all KCUA education events. Scholarships pay 100% of registration fee for credit unions under $7M, 50% for credit unions between $7-$75M and 25% for credit unions over $75M.
Sorry, no cancellations are allowed after connecting instructions and handout materials have been sent to registrants. Substitutions are welcomed and encouraged.