Proper adverse action notification is a compliance requirement that has to be done correctly. Accurate completion of adverse action notices is important for several reasons:
- Their accuracy and timeliness are reviewed during compliance exams
- Adverse action notices are the cornerstone of fair lending examinations
- Inconsistent, inaccurate notices could result in the credit union being required to go back six months, review past notices, and resend accurate denial notices. (Imagine the reaction of a past, unsuccessful borrower who receives a reminder denial notice!)
This webinar will cover the important issues of proper, timely handling of denial notices in accordance with Regulation B. In addition, it will address how to include denials in the sample for your internal comparative file review for fair lending compliance.
- Timing requirements of Regulation B for denials
- Inquiry versus application (when an inquiry becomes an application)
- Special considerations for commercial denials
- FACT Act requirements for denial notices
- Common errors in completing adverse action notices
- Requirements for incomplete and withdrawn applications
- How to appropriately document withdrawn applications
- Handling counteroffers
- Second reviews of adverse action notices for fair lending purposes
- Comparative file review for fair lending on denials
- TAKE-AWAY TOOLKIT
- Employee training log
- Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
Who Should Attend?
This informative session is necessary for all loan officers, loan processors responsible for denials, compliance officers, and auditors.
ABOUT THE PRESENTER – Ann Brode, Brode Consulting Services, Inc.
Ann Brode began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of The Bank Deposit Documentation Manual for Front-Line Personnel, published by Bankers Publishing Company, and is well represented in numerous industry publications.
Lending Council members receive a 10% discount
|Over $75 million
|$7 - 75 million
|Under $7 million
Scholarships are available for all KCUA education events. Scholarships pay 100% of registration fee for credit unions under $7M, 50% for credit unions between $7-$75M and 25% for credit unions over $75M.
Cancellation Policy: Sorry, no cancellations are allowed after connecting instructions and handout materials are distributed to registrants. Substitutions are welcomed and encouraged.
Please note: The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone.