Gone are the days when we could refer every credit report dispute to the credit reporting agency for resolution. Since federal law now requires credit unions to accept and act on members’ direct disputes, the dispute flood gates have opened!
What if the same member contacts you every month to claim they were never late on their loan and demands that you correct their credit report? This is just one scenario in the increasingly-complex world of credit reporting. Given that credit scores play such a significant role in a member’s financial success, it is clear why there has been so much activity, regulation, and litigation in this area. Is your credit union ready for the challenge? This webinar focuses on the practical aspects of creating and maintaining an effective credit-reporting process.
- Your duties under the Fair Credit Reporting Act
- How much investigation is enough?
- Creating the perfect paper trail
- Dealing with repeat disputes
- Who should be responsible for credit reporting?
- Recognizing credit-correction scams
- TAKE-AWAY TOOLKIT
- Direct dispute best practices
- Credit reporting compliance policy
- Direct dispute checklist
- Employee training log
- Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
Who Should Attend?
This informative session is designed for senior executives, compliance officers, lending staff, collections staff, internal auditors, and anyone involved with credit reporting.
About the Presenter: David A. Reed, JD, Reed and Jolly, PLLC
Attorney, author, consultant, and nationally-recognized speaker, David Reed is a partner in the law firm of Reed and Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.
A former trial attorney and vice president and general counsel of a large credit union, David is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy. He also serves as editor of several industry manuals.
Lending Council Members recieve a 10% discount
|Over $75 million
|$7 - 75 million
|Under $7 million
Scholarships are available for all KCUA education events. Scholarships pay 100% of registration fee for credit unions under $7M, 50% for credit unions between $7-$75M and 25% for credit unions over $75M.
Cancellation Policy: Sorry, no cancellations are allowed after connecting instructions and handout materials are distributed to registrants. Substitutions are welcomed and encouraged.
Please note: The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone.