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CFPB & Interagency Guidance for Residential Mortgage Foreclosures, Modifications & Workouts Webinar
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When: Archive only
Where: In Your Credit Union
Contact: Kristina Kirchmer

Online registration is closed.
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Has your credit union updated and implemented procedures for residential mortgage foreclosures, modifications, and workouts?  The CFPB’s new mortgage servicing rules, and the recently issued Interagency Consumer Compliance Examination Procedures for Mortgage Rules Pursuant to the Dodd-Frank Wall Street Reform and Consumer Protection Act have dramatically changed the way foreclosures, modifications, and workouts must be handled.  This webinar will address the new rules and suggest tips and strategies for ensuring compliance.  It will cover the CFPB’s new requirements for early intervention and continuity of contact with delinquent borrowers, including new loss-mitigation procedures.  In addition, this program will include the NCUA’s supervisory guidance on loan workouts, nonaccruals, and the regulatory reporting of troubled debt restructured loans.


  • How the CFPB’s new mortgage servicing rules have changed the mortgage workout and foreclosure process
  • New timing and interaction requirements among servicers and creditors in foreclosures
  • New requirements for loss mitigation
  • What exemptions to the requirements may be available?
  • What are the requirements for an effective loan workout policy?
  • How to report troubled debt restructurings
  • Quick reference chart for the CFPB coverage of mortgage servicing rules
  • April 2013 supervisory guidance on troubled debt restructuring, including TDR decision flowchart
  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

This informative session will benefit all mortgage loan officers, credit personnel, compliance staff, managers, auditors, and attorneys.

ABOUT THE PRESENTERS – Elizabeth Fast & Stephanie Kalahurka, Spencer Fane Britt & Browne
Elizabeth Fast is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions.  Elizabeth is the head of the firm’s training division.  She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University.  In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant.  Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions.  She is a member of the Missouri State Banking Board by appointment of the Governor.

Stephanie Kalahurka is an “Of Counsel” attorney with the law firm of Spencer Fane Britt & Browne LLP.  The sole focus of Stephanie’s legal practice is the corporate and regulatory representation of financial institutions and financial service businesses.  She has represented numerous public and private financial institutions in connection with mergers and acquisitions, regulatory issues, corporate governance, and capital securities matters.  Stephanie formerly served as a bank examiner for the Texas Department of Banking.  She has numerous publications on matters affecting the financial services industry and has served as an editor for The Banking Law Journal.

Educational Investment:

Lending Council Members receive 10% discount.

Asset Size Archive Only
Over $75 million


$25 - $75 million


Under $25 million


Education Scholarship

Scholarships are available for all KCUA education events. Scholarships pay 100% of registration fee for credit unions under $25M, 50% for credit unions between $25-$75M and 25% for credit unions over $75M.



Upon registration, you will receive an email confirmation that you can print for your records.