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Basics of Credit Union Branch Management | Wichita
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When: Wednesday, November 5
9:30 a.m.-4:30 p.m.
Where: Hilton Garden Inn
2041 N. Bradley Fair Parkway
Wichita, Kansas  67206
Contact: Gina Evans
316-942-7965 or 800-362-2076, ext. 3010

Online registration is closed.
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Sponsored by CUNA Mutual Group 


Branch managers in today's credit unions face both exciting and challenging opportunities. If you are an experienced manager, you must continue to add new layers to your current skill set.

If you are a new manager, you are now faced with mastering both the operational and management side of your new job.

This session is designed for both new and experienced branch managers who want to improve their management and leadership skills. You will learn how to create a positive working environment where your employees choose to bring the best they have to offer and excel at serving your members each and every day.

What You Will Learn:

Leadership and Influencing Behavior:
Learn about key leadership attributes, leadership styles and how to effectively motivate, reward and recognize employees.  

  • Define leadership attributes
  • Understand your leadership style
  • Learn to identify and manage motivation factors
  • Understand reinforcement strategies and discover how to get more of the behavior you want and less of the behavior you don't want

Coaching Skills:
Learn your role as a coaching manager, key coaching guidelines and strategies for leading successful coaching discussions to help your employees be the best they can be.

  • How to develop the skills of others through coaching
  • Identify the benefits of coaching
  • Identify work situations that require coaching
  • Use a model to assess performance potential and develop appropriate responses

Thinking On Your Feet:
This session introduces the fundamental constructs of situation analysis and the decision making process and presents the information in ways that make it applicable to improving workplace decisions.

  • Define and evaluate decisions
  • Devise objectives given specific background information
  • Establish and compare options in a variety of situations
  • Identify and successfully implement the best choice from various options

About the Presenters:

Gina Evans, AVP Education and Councils | Kansas Credit Union Association

Gina Evans is the Assistant Vice President of Education and Councils at the Kansas Credit Union Association. In this role, Gina oversees the education and training department, serves as the liaison for the three Councils in Kansas and assists in project management of strategic initiatives. In addition, Gina develops and facilitates customized in-house training programs for credit unions in Kansas and has presented programs for other state leagues and organizations.

Gina has worked for KCUA for 15 years. Prior to KCUA, Gina was a lending specialist for CUNA Mutual Group for 10 years, training credit union employees in the areas of lending, member services, technology and insurance.

Greg Cole, Good Life Company, LLC

Greg Cole received his Master's Degree in Leadership from Southwestern College in Winfield, KS. An alumni of both Butler Community College and Newman University, he has traveled around the world helping to build healthy and educated communities by way of teaching and training. Greg Cole served in the Armed Forces for over 25 years. After retiring he became the Director of Training and Operations for numerous Fortune 500 companies including Pizza Hut and Burger King. Greg was responsible for the creation and co-authored the state’s first food service curriculum.

Training on Contract Negotiations and Vendor Agreements were his trademark as well as the development of the complete training program and materials used by the students. He co-authored the military doctrine for effective time management and currently serves as the CEO and Chairman of Good Life Company, LLC, a company he started in 2010.

Educational Investment:

$89 per person. Your investment includes seminar materials, refreshments and lunch.

Cancellation Policy:

Cancellations received less than 72 hours prior to the event will result in a $25 cancellation fee. Substitutions are welcomed and encouraged.

Registration Deadline:

Please register by Wednesday, October 29