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Auditing Social Media: Planning & Risk Control Matrices Webinar
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When: Archive only
Where: In Your Credit Union
Contact: Leah Redding

Online registration is closed.
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Credit unions’ use of social media continues to skyrocket.  Consequently, it is only a matter of time until hackers find creative methods to steal from this environment.  Financial institutions increasingly depend on social media to attract, interact with, and retain members.  These outlets present methods to promote products and services to your members, monitor reputational risks, and interactively engage potential members.  As your credit union expands its social media footprint, exposure to an array of operational, compliance, reputational, and strategic risks also increases.  To mitigate these risks, the FFIEC issued guidance in December 2013 related to social media use by banks, savings associations, credit unions, and nonbank institutions.  The guidance, “Social Media:  Consumer Compliance Risk Management Guidance,” provides a framework to understand and mitigate social media risks.  It provides the foundation auditors should use in testing and verifying this environment.

The “M” in the CAMEL rating is partly determined by the quality of your IT examination, and effective auditing is vital for a successful examination.  Whether you conduct self-audits or outsource them (as most credit unions do), you are required to test and verify the security controls to protect your social media environment.  How do you best do this?  How do you select the right auditor that can keep up with new social media attacks and technologies?  Is there a social media auditing process that promotes quality and efficiency?  What does such an audit policy and program documentation look like?  Are there best practices to follow?  These questions will be answered in this informative webinar. 


  • FFIEC social media regulation
  • Review and analyze a completed social media risk assessment
  • Efficient social media audit processes
  • Social media audit policy and best practices
    • Sample social media policy
    • Social media best practices cheat sheet
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key

 Attendance verification for CE credits provided upon request.


This informative session is best suited for those responsible for the audit function.  It is also very relevant for IT personnel, COOs, CEOs, chief risk officers, chief information officers, chief technology officers, information security officers, chief compliance officers, operations officers, and board members.

ABOUT THE PRESENTER – Dr. Kevin Streff, Secure Banking Solutions

Dr. Streff is the Director of the Center for Information Assurance at Dakota State, which has been recognized by the National Security Agency and The Department of Homeland Security as a national center of academic excellence in information assurance.  He has extensive knowledge of the financial services industry, including banking, insurance, and credit operations, and speaks nationally on security issues and solutions relevant to small and medium-sized financial institutions. 

Dr. Streff is the founder and managing partner of Secure Banking Solutions, a security consulting firm focused on improving security in financial institutions across the country.  He is also President of InfraGard – South Dakota, a partnership program between private industry and the U.S. government (represented by the FBI).  He has testified to Congressional committees on behalf of small and medium-sized financial institutions regarding cyber security issues affecting their organizations.

Educational Investment:

IT Council Members receive 10% discount.

Asset Size Archive Only
Over $75 million


$25 - $75 million


Under $25 million



Education Scholarship

Scholarships are available for all KCUA education events. Scholarships pay 100% of registration fee for credit unions under $25M, 50% for credit unions between $25-$75M and 25% for credit unions over $75M.




Upon registration, you will receive an email confirmation that you can print for your records.