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Handling Dormant Accounts & Unclaimed Property Webinar
View Registrations Tell a Friend About This EventTell a Friend

When: Archive only
Where: In Your Credit Union
Contact: Kristina Kirchmer

Online registration is closed.
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Dormant accounts and unclaimed property pose unique, and often complicated, problems for credit unions.  Credit unions’ procedures and practices regarding dormant accounts and unclaimed property in safe deposit boxes have come under attack by both consumers and state agencies that are entitled to the escheatment of this unclaimed (abandoned) property. 

This webinar will explain the Uniform Unclaimed Property Act and the tools every credit union needs to evaluate its dormant accounts and unclaimed (abandoned) property practices.  In addition, you will receive contact information for the unclaimed property administrators in every state.  Since escheat laws vary, this webinar will not cover state-specific escheat laws.  However, you will be able to find your state-specific escheat laws by using the contact information in the handout.


  • When is an account considered dormant?
  • What fees can be imposed on dormant accounts?
  • What are the credit union’s responsibilities under the Uniform Unclaimed Property Act?
  • How should safe deposit boxes be handled?
  • Does your credit union’s deposit agreement or safe deposit agreement impose additional responsibilities?
  • What if your credit union has branches in more than one state?
    • Contact information for the unclaimed property administrators in every state
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

This informative session is designed for staff involved with dormant accounts and unclaimed/abandoned property, including deposit operations personnel, safe deposit box staff, member service representatives, compliance officers, auditors, and managers.

ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane Britt & Browne LLP
Elizabeth Fast is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions.  Elizabeth is the head of the firm’s training division.  She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University.  In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant.  Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions.  She is a member of the Missouri State Banking Board by appointment of the Governor.


Educational Investment:

Asset Size Archive Only
Over $75 million


$25 - $75 million


Under $25 million


Education Scholarship

Scholarships are available for all KCUA education events. Scholarships pay 100% of registration fee for credit unions under $25M, 50% for credit unions between $25-$75M and 25% for credit unions over $75M.



Upon registration, you will receive an email confirmation that you can print for your records.