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Managing Day-to-Day ACH Risk Webinar
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When: Archive only
Where: In Your Credit Union
Contact: Kristina Kirchmer

Online registration is closed.
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Are there risks in the ACH Network?  Absolutely!  However, there are also practical applications that operations staff can employ to safeguard your institution.  The first step is identifying those risks.  This webinar will raise your awareness of such ACH risks as funds availability, mishandled returns, commercially-reasonable security and more, plus evaluate common, easy-to-implement mitigation practices.


  • Potential ACH risks and mitigating controls to help prevent loss
  • Vulnerabilities and areas of improvement in daily operations activities
  • Common practices to enhance processes and procedures to manage risk and improve compliance
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key

This course is eligible for 1.8 AAP credits.
Attendance verification for CE credits provided upon request.

Who Should Attend?
This informative session is designed for ACH operations and audit/compliance staff.

Karen Sylvester is the Compliance and Fraud Manager for EPCOR. Joining EPCOR in 2007, she now provides regulatory compliance, ACH risk management, and payment-systems fraud education and consulting services.  Karen helps financial institutions navigate regulatory compliance, identifies deficiencies, and recommends sound controls.

In 1994, Karen began as a teller and worked her way up to Assistant Vice President at a Kansas City financial institution.  Her responsibilities included BSA compliance, Internet banking, wire transfer, and ACH.  She received the Accredited ACH Professional designation in 2005, the National Check Payment designation in 2012, holds a Bachelor’s in Management from Baker University, and is a member of the International Association of Financial Crimes Investigators (IAFCI). 

Educational Investment:

Archive Only
Over $75 million


$25 - 75 million


Under $25 million


Education Scholarship:


Scholarships are available for all KCUA education events. Scholarships pay 100% of registration fee for credit unions under $25M, 50% for credit unions between $25-$75M and 25% for credit unions over $75M.