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Advanced Endorsement Issues: POAs, Businesses, Trusts & More Webinar
View Registrations Tell a Friend About This EventTell a Friend

When: Archive only
Where: In Your Credit Union
Contact: Kristina Kirchmer

Online registration is closed.
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Who has the right to endorse that check?  The answers are very straightforward – complicated only by what the member wants us to do.  Learning the correct, legal endorsement requirements can alleviate confusion and allow you to quickly and confidently handle member inquiries and situations regarding deposit items.  Handling endorsements for fiduciaries, such as a trustee, business account signatory, custodian, guardian, or power-of-attorney can be frustrating if the rules aren’t completely understood.  This webinar will examine the applicable rules for each situation, so you will be able to apply your new knowledge in each instance as it arises.  Knowing who has the authority to negotiate a check can help the credit union avoid a significant loss.


  • Avoid common endorsement mistakes
  • What authority an attorney-in-fact has under a power-of-attorney, and what they cannot do
  • Why checks payable to a business should only be deposited into the business account (trust and estate accounts too!)
  • Determine who is the proper payee/endorser on a negotiable instrument
  • Know how each check should be endorsed, even in special circumstances
    • List of proper endorsements
    • Checklist of authority to negotiate checks
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

Who Should Attend?
This informative session is designed for frontline staff, tellers, teller supervisors, and anyone who negotiates checks.

ABOUT THE PRESENTER – Mary-Lou Heighes, CUCE, Compliance Plus, Inc.
Mary-Lou Heighes is President and founder of Compliance Plus, Inc.  Involved in the credit union movement since 1989, she spent 5 years working in credit unions in almost every position, including loan officer, marketer, and collector.  She also worked at the California Credit Union League for 7 years, providing compliance assistance and advising credit unions of regulatory changes.  While at the league and for several years thereafter, Mary-Lou advised on state and federal legislative issues.

Compliance Plus, Inc. was founded in 2000 to provide compliance assistance to credit unions.  Since then, Mary-Lou has helped credit unions with developing compliance programs, provided compliance training nationwide, and spoken at numerous credit union conferences throughout the country.  She has been an instructor at Regulatory Compliance Schools, conducts dozens of webinars for credit-union-related organizations throughout the country, and has written articles for Credit Union Magazine.

Educational Investment:

This webinar is being sponsored by Expandachek. The first seven registrants can attend for free (limit one registrant per credit union).  Your registration includes both the live webinar and archived on-demand web link. After that, registrations will be charged accordingly:

Asset SizeArchive Only
Over $75M$159
Under $25M$79


If your credit union offers share draft accounts to its members, you need a method of processing and delivering items associated with members’ accounts.Expandachek partners your credit union with a superior item processing solution including: 

  • Check Inclearing
  • Deposit Processing
  • Remote Deposit Capture (for Branch, Merchant and Member )
  • Check Imaging Services (with API for Home Banking Retrieval)

For more information, contact Tammy Wendland at