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Assessing E-Banking Services & Delivery Channels: Strategic Deployment & Risk Assessment Webinar
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When: Archive Only
Where: In Your Credit Union
Contact: Kristina Kirchmer

Online registration is closed.
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As financial institutions try to maintain a competitive edge and expand online services, they often find challenges in offering a convenient member experience while keeping transactions secure, avoiding fraud, and complying with IT regulatory compliance (ITRC) standards.  This challenge has hit new highs with the recent pressures financial institutions face with the mobile delivery channel. 

What’s often not recognized is that successful deployment and management may require a paradigm shift in strategy.  The FFIEC expects that financial institutions approach e-banking from the perspective of products/services delivered to consumers versus a traditional, internal-supporting technology perspective.  This webinar will provide a comprehensive approach to mitigating risk and meeting regulatory expectations for e-banking strategies.  Learn how to develop strategies and supporting activities that will provide a strong foundation for future growth and success in the e-banking realm.


  • How the 2011 FFIEC Supplement to Authentication in an Internet Banking Environment should affect your financial institution’s strategies in implementing e-banking services
  • Inherent risks to the mobile delivery channel and associated mitigating controls
  • Top activities your management team should be concerned with when considering deployment of any new e-banking service or service component
    • An e-banking strategic checklist
    • Electronic training logo
    • Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

Who Should Attend?
This informative session would best suit cash management staff, operations personnel, IT staff, information security officers, and compliance officers.

About the Presenter: Jacqueline Marshall, CISM, Gladiator Technology
Jackie Marshall is Director of IT Regulatory Compliance for Gladiator Technology, a ProfitStars Solution.  She is responsible for developing and maintaining IT regulatory compliance-oriented products and services for financial institutions throughout the nation.  With over 25 years’ experience in the financial services industry, Jackie is a recognized expert who guides clients through state and federal compliance regulations, industry standards, and audit recommendations for IT and security issues.

Jacque speaks on a wide range of topics including regulatory compliance; mitigating risk and meeting regulatory expectations for remote deposit capture; the "new" information security officer; incident response plan testing, and social media risks. In addition, she authors Compliance Trends, a Gladiator newsletter, and has published numerous articles.

Educational Investment:

Archive Only
Over $75 million


$25 - 75 million


Under $25 million