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Handling ACH Origination Exception Issues Webinar
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When: Archive
Where: In Your Credit Union
Contact: Kristina Kirchmer

Online registration is closed.
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ACH origination responsibilities don't stop once you receive the files from your originators and send them to the ACH Network.  You then have daily operational tasks, issues, and exceptions to address.  This webinar will review the most-common daily ODFI exception issues and errors and determine the appropriate course of action for each.  It will also address the advanced responsibilities of ACH origination by explaining how to develop effective daily ACH monitoring procedures and identify helpful tools to assist in the process.


  • Evaluate origination issues and errors, determining the appropriate courses of action for each
  • Key areas of ACH origination that need monitoring
  • Best practices intended to increase ACH Rules compliance and minimize potential risk and loss
    • Electronic training log
    • Quiz you can administer to measure staff learning and a separate answer key

Who Should Attend:
This informative session is designed for ACH operations and audit/compliance staff. This course is eligible for 1.8 AAP credits.Attendance verification for CE credits provided upon request.

About the Presenter: Shelly Simpson, AAP, EPCOR
Shelly Simpson, AAP, joined EPCOR following an 11-year career with the Federal Reserve Bank of Kansas City.  As EPCOR’s Payments Education Assistant Director, she designs and conducts education programs in support of ACH, cards, and checks to over 2,300 financial institutions and corporate members.  Shelly presents at regional and national industry conferences as an ACH payments expert and received her Accredited ACH Professional designation in October 2006.  She has been an active member on several NACHA workgroups and committees, including the AAP Blue Ribbon Panel, and holds a Bachelor’s degree in Business Education.

Educational Investment:

Archive Only
Over $75 million


$25 - 75 million


Under $25 million