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IT Crisis Management: Business Continuity, Disaster Recovery & Incident Response Webinar
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When: Archive Only
2:00 - 3:30 p.m.
Where: In Your Credit Union
Contact: Kristina Kirchmer

Online registration is closed.
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Hurricane Sandy was a reminder about the importance of disaster preparation in effectively running today’s technology-dependent credit unions.  In addition, critical infrastructure protection is becoming a hot topic as financial institutions are under cyber attack.  Staff must understand these new threats and build response programs to protect the credit union and consumers.   In times of crisis, members require access to their financial resources and your credit union is responsible for providing it.  This webinar will teach you about business continuity, disaster recovery, incident response, and pandemic planning.  Whether it’s a meningitis outbreak or the next hurricane, examiners expect effective, documented, and tested crisis-management plans.  Your credit union must build competency in IT crisis management and this webinar will provide the foundation and a comprehensive approach.


  • IT crisis management laws, regulations, and guidance to understand regulator expectations
  • Critical infrastructure protection and how credit unions can mitigate this emerging threat
  • Board and senior management responsibilities
  • Repeatable crisis management processes
  • Most-effective way to conduct a business impact analysis
  • How to tie business impact analysis to risk assessment
  • Establishing maximum allowable downtimes
  • Crisis management best practices
    • Incident-response planning template
    • Crisis-management checklist to use at your credit union

Who Should Attend:
This informative session is best suited for COOs, CEOs, chief risk officers, chief information officers, information security officers, chief auditors, chief compliance officers, operations officers, directors, human resource staff, and anyone responsible for business continuity, disaster recovery, incident response, and pandemic preparedness at your credit union. Attendance verification for CE credits provided upon request.

ABOUT THE PRESENTER – Dr. Kevin Streff, Secure Banking Solutions
Dr. Streff is the Director of the Center for Information Assurance at Dakota State, which has been recognized by the National Security Agency and The Department of Homeland Security as a national center of academic excellence in information assurance.  Dr. Streff has extensive knowledge of the financial services industry, including banking, insurance, and credit operations, and speaks nationally on security issues and solutions relevant to small and medium-sized financial institutions.  He is the founder and managing partner of Secure Banking Solutions, a security consulting firm focused on improving security in financial institutions across the country.  Dr. Streff is also President of InfraGard - South Dakota, a partnership program between private industry and the U.S. government (represented by the FBI).  He has testified to Congressional committees on behalf of small and medium-sized financial institutions regarding cyber security issues affecting their organizations.

Educational Investment:

Archive Only
Over $75 million


$7 - 75 million


Under $7 million


Cancellation Policy: Sorry, no cancellations are allowed after connecting instructions and handout materials are distributed to registrants. Substitutions are welcomed and encouraged.

Please note: The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone.