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ACH Death Notification Entries (DNEs) & Reclamations: Your Credit Unions's Liability Webinar
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When: Archive
2:00 - 3:30 p.m.
Where: In Your Credit Union
Contact: Kristina Kirchmer

Online registration is closed.
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Do you know how to handle an incoming ACH entry if the accountholder is deceased? Do you handle Death Notification Entries (DNE) correctly to ensure your credit union doesn’t take a loss? This webinar is designed to provide an understanding of government benefit payments, debit entries, DNEs, and both corporate and government reclamations.

What You Will Learn:

  •  Government and corporate reclamation rules How to handle reclamations and DNEs and limit your liability
  • Knowledge of death: constructive versus actual
  • How to handle ACH payments once you have knowledge of an accountholder’s death
    • Quick reference for handling federal government DNEs and reclamations according to the Green Book

Who Should Attend:
This informative session is designed for ACH personnel, frontline staff, member service representatives, and AAP candidates. Eligible for 1.8 AAP Continuing Education CreditsAttendance verification for CE credits provided upon request.

About the Presenter: Luann S. Kohlmann, AAP, NCP, WACHA
Luann serves as the Vice President of WACHA (The Premier Payments Resource), headquartered in Wisconsin. After many years in the financial industry Luann joined the WACHA team in 2003. She is responsible for development and execution of association member programs, including education, conferences, and publications. She also conducts ACH audits and risk assessments.

Luann has spoken nationwide, including NACHA’s Electronic Payments Conferences, and is very active in national councils and committees. She has been an Accredited ACH Professional since 2002 and became a National Check Professional in 2011.

Educational Investment:

Archive Only
Over $7 million


$7 - 75 million


Under $7 million