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Research & Development
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The Research & Development department of KCUA houses a valuable repository of information for our members. Included are white papers on industry products and services, best practices to help your credit union make the most of its efforts and a vendor/partner database so you know where to turn when you're ready.

Research & Development Database


The Research & Development department houses the Innovation & Implementation Lab. The 'Lab' was created to encourage on-going and continuous curiosity, generating revolutionary ideas to serve Kansas credit unions and their members. Innovative ideas are cultured and worked to the point where processes, products or services are brought to market ahead of the competition. Innovations should meet member needs, build member loyalty, and lower costs and increase efficiencies or a combination thereof. Click the link below to learn more about the 'Lab' and how you can join.

Innovation & Implementation Lab


To request information from the Research & Development department, contact Melissa Baptista at or 800-362-2076.